Ratanlal mohanlal Prajapati

- Managing day-to-day operations of the retail store with focus on customer service and store profitability - Leading a team to ensure achievement of monthly sales targets and KPIs - Ensuring visual merchandising and stock management are in line with brand standards - Handling customer queries, complaints, and ensuring a high satisfaction rate - Training and mentoring new joiners and existing team members

- Promoted through multiple roles from Team Member to Store Manager over 10+ years - Oversaw complete store operations including inventory, staffing, training, and customer service - Ensured compliance with food safety standards, hygiene, and company protocols - Successfully managed store audits and maintained high customer satisfaction scores - Led recruitment, onboarding, and development of team members to build a high-performing team - Implemented cost control strategies to improve store profitability