RR
Ramila Rathwa
ID: CCE187467
Ramila Rathwa
ID: CCE187467
About Ramila Rathwa
Seeking a challenging position in a reputable organization to expand and utilize my learning, skills and knowledge. Possess excellent communication skills and have an eye for detail. Flexible to work in any environment as required.

Employment History
2023
MH
Mission Health Physiotherapy Centre
1st Jan 2023 to Present
Executive
1st Jan 2023 to Present
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Salary Hidden
Roles & Responsibility
Manage large amount of inbound and outbound calls in timely manner. Identify customer's needs, clarify information, research every issue and provide solutions and book their appointment to the different Branches. Keep records of all conversations in our call centre database in a comprehensive way. Meet personal qualitative targets. Engage with customers by chat, phone and e-mail to answer questions regarding services. Entered data into department database for visitor and user activity records. Effective communication via mail. Assist digital team with online campaigns. Connects with customers through instant messaging on a business's website or mobile app.
2021
ER
Emen Retail Infotech Private Limited
1st Aug 2021 to 1st Dec 2022
Telesales
1st Aug 2021 to 1st Dec 2022
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Salary Hidden
Roles & Responsibility
Collecting and entering data in databases and maintaining accurate records of valuable company's information. Compile, verify accuracy and sort information according to priorities to prepare source data for entry. Data Management. Planning CRM strategies designed to attract and retain customers while expanding the brand's reach and boosting consumer loyalty.
Skills
- Call Center Administration

Education
2023
Master in commerce
(Highest)Gujarat University
12th Jul 2021 to 12th Jun 2023