RC
Ramesh Chaudhary
ID: CCE580970
Ramesh Chaudhary
ID: CCE580970
RC
Ramesh Chaudhary
ID: CCE580970
About Ramesh Chaudhary
Results-driven Customer Retention & Sales Executive with hands-on experience in international voice processes for Virgin Media. Skilled in customer handling, recontracting, negotiation, and sales conversion with a strong focus on reducing churn and improving customer satisfaction. Known for clear communication, problem-solving, and consistent performance in target-driven environments.
Employment History
2024
CD
Concentrix Daksh Ltd
24th Feb 2024 to Present
Worker
24th Feb 2024 to Present
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Managed customer retention, recontracting, and sales for Virgin Media international voice process. Handled high-volume inbound and outbound customer interactions professionally. Reduced customer churn by offering customized plans and value-based solutions. Met and worked towards monthly retention and sales targets. Maintained strong customer satisfaction through effective communication and issue resolution. Followed compliance, quality standards, and process guidelines consistently.
Education
2024
Bcom
Mahakaushal University Jabalpur Madhya Pradesh
10th Apr 2021 to 10th Jun 2024
2019
12th CBSE
Central Board of Secondary Education
10th Mar 2018 to 30th Apr 2019
Expertise
Customer Retention
5/5
Recontracting & Sales
5/5
Negotiation & Persuasion
5/5
Objection Handling & Problem Solving
5/5
Time Management & Multitasking
5/5
Teamwork & Process Adherence
5/5
Communication Skills (verbal
4/5
active listening & clarity)
4/5
Lingo
English
Verbal
4/5
Written
4/5
Hindi
Verbal
5/5
Written
5/5
