I am currently working with Cogent E Services as a Group Team Leader specializing in MIS and Workforce Management (WFM). In this role, I lead and coordinate team efforts to ensure accurate data reporting and effective workforce planning. My focus is on optimizing operational efficiency through detailed MIS analysis and strategic resource management, driving performance and supporting business objectives. With a commitment to teamwork and continuous improvement, I contribute to delivering reliable insights and maintaining smooth workflow processes within the organization.
Lead a team to ensure accurate and timely delivery of client reports. Oversee report preparation, review for quality and compliance, and coordinate with cross-functional teams to meet deadlines. Foster a collaborative environment to maintain high standards and minimize errors, ensuring client satisfaction and trust.