Managed end-to-end sales processes, driving upselling strategies to exceed revenue targets. Delivered exceptional customer service and support, resolving inquiries efficiently. Proficient in airline ticketing using Amadeus GDS, ensuring accurate and timely reservations. Provided guidance and counseling as an admission counselor, assisting prospective students throughout the enrollment journey. Demonstrated strong communication, problem-solving, and multitasking skills to enhance client satisfaction and operational efficiency.
