Lead and manage a team of 4-5 members, ensuring effective collaboration and productivity. Serve as the primary liaison with clients to understand and address their queries, providing timely and accurate solutions. Drive problem-solving initiatives by analyzing requirements, coordinating resources, and delivering results that align with client expectations. Foster a dynamic team environment focused on continuous improvement, clear communication, and exceptional service quality
Skills
- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
