Raj Kumar Singh

Managed and engaged a large-scale partner base of over 500 service professionals, ensuring consistent service quality and operational standards. Drove business growth within the Instahelp category by effectively onboarding, training, and retaining service partners. Analyzed partner performance metrics to identify gaps and implemented strategic solutions to increase overall service efficiency. Resolved complex on-ground challenges through proactive client handling and cross-functional coordination between partners and management. Maintained high levels of partner satisfaction and operational compliance through regular communication and performance feedback loops.