Puneet Mali
ID: CCE527185
Puneet Mali
ID: CCE527185
- It support, Generex
- Maharashtra, India
Puneet Mali
ID: CCE527185
- It support, Generex
About Puneet Mali
IT Support Engineer with 9+ years of hands-on experience in desktop support, software installation, system maintenance, printer setup, CCTV support, and network troubleshooting. Adept at working in fast-paced environments and supporting internal users efficiently.
Employment History
GenerexInvite company
1st Jan 2019 to Present
Verification Pending
Generex Pharmassist Pvt. Ltd.Invite company
1st Jan 2018 to Present
Senior support
1st Jan 2018 to Present
Roles & Responsibility
Currently working as Senior Customer Support Engineer handling IT helpdesk operations.
Verification Pending
Pentagon System and Service Pvt Ltd.Invite company
1st Apr 2016 to 1st Jan 2018
Executive
1st Apr 2016 to 1st Jan 2018
Roles & Responsibility
Worked as Customer Support Engineer for Techprocess Payment Services / Ingenico Group.
Verification Pending
S D Syscom Pvt Ltd.Invite company
1st Mar 2014 to 1st Mar 2016
Executive
1st Mar 2014 to 1st Mar 2016
Roles & Responsibility
Worked as Desktop Engineer handling desktop support and maintenance.
Verification Pending
Education
Bachelor of Computer Applications (BCA)
Manipal University Jaipur
1st Sep 2025 to 21st Dec 2027 (Expected)
Expertise
Operating System Installation
5/5
Cable Testing
5/5
Network Testing & Troubleshooting
5/5
Google Workspace Admin Console Management
5/5
2016)
5/5
Butter
5/5
Business Valuation
5/5
Business Transformation
5/5
MS Office Installation (2003
5/5
Anti-virus Installation
5/5
Win11)
5/5
Win Server 2008
5/5
Win 10
5/5
Configuration & Troubleshooting (Win 8
5/5
Computer Hardware
5/5
Punching)
5/5
Crimping
5/5
Laptop Maintenance & Troubleshooting
5/5
FMS Engineer
5/5
Data Backup & Recovery
5/5
Printer and Scanner Installation & Troubleshooting
5/5
System Utilities
5/5
Computer & CCTV Maintenance & Troubleshooting
5/5
Dissembling & Upgradation of PCs
5/5
Assembling
5/5
Odoo CRM Support & User Management
4/5
Wi-Fi
3/5
Network Configuration (LAN
3/5
Lingo
English
Verbal
3/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
Marathi
Verbal
5/5
Written
5/5
