Priyanka Jha

Write, edited and formatted documents on Microsoft word / excel, invoice & Proforma invoice. Manage daily Team Operations & Administrative Support. Update Vendor & Customer invoices and payments in Zoho Books and track payments, process purchase orders. Reconciliation and update banking withdrawn and payment on weekly basis in Zoho Books. Monitoring Zoho CRM & FSM. Making Quotations, AMC & Contracts. Managing Employees Salary, salary slips & attendance. Employees and company account handling. Maintain Team Daily reports. AMC renewal. Managing various office files and records etc. Answering incoming phone calls of existing clients. Assuring customer satisfaction, customer service & complaints.

Write, edited and formatted documents on Microsoft word / excel, invoice & Proforma invoice. Manage daily Team Operations & Administrative Support. Update Vendor & Customer invoices and payments in Zoho Books and track payments, process purchase orders. Reconciliation and update banking withdrawn and payment on weekly basis in Zoho Books. Monitoring Zoho CRM & FSM. Making Quotations, AMC & Contracts. Managing Employees Salary, salary slips & attendance. Employees and company account handling. Maintain Team Daily reports. AMC renewal. Managing various office files and records etc. Answering incoming phone calls of existing clients. Assuring customer satisfaction, customer service & complaints.

Writing reviews for hotel, tours & shops. Handling sales team/ Canva.

Writing reviews for hotel, tours & shops. Handling sales team/ Canva.

Data based calling. Scheduling meeting with client and managing sales executives. Information management / customer relation management. Phone, email and face to face communication. Respond to customer’s queries/ grievance. Making Quotations.

Data based calling. Scheduling meeting with client and managing sales executives. Information management / customer relation management. Phone, email and face to face communication. Respond to customer’s queries/ grievance. Making Quotations.