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priya pandey

priya pandey

ID: CCE780244

priya pandey

ID: CCE780244

  • Maharashtra, India
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Profile Background
priya pandey

priya pandey

ID: CCE780244

    Sponser Title

    About priya pandey

    My Self Priya Pandey, I'm a dedicated professional originally from Bihar and currently based in Pune. I'm graduated in 2023 with Honors in Chemistry from Veer Kunwar Singh University, Ara. Combining scientific background with a strong interest in computer applications, I also completed a diploma in IT. I bring valuable experience from my one-year role as a Customer Support Executive at Eureka Outsourcing Solution in Kalyani Nagar, Pune, where I honed my communication and problem-solving skills. I'm eager to leverage her diverse expertise and continue growing in dynamic work environments.

    Employment History

    2024
    title

    Customer support executive

    5th Feb 2024 to 26th Feb 2025

    Salary Package

    Salary Hidden

    Roles & Responsibility

    Customer Support Executive – Back Office Responsible for managing end-to-end customer support operations, including data entry, loan approval processing, chat and email communication, and case management. Ensure accurate and timely handling of customer requests, maintain detailed records, and collaborate with cross-functional teams to resolve issues efficiently. Act as the backbone for seamless loan processing by verifying client data and facilitating approvals. Deliver exceptional service by addressing queries promptly and maintaining compliance with company policies. Drive operational excellence through attention to detail and strong organizational skills.

    Skills

    • - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
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    Verification Pending

    Education

    2023

    Bsc.

    (Highest)

    Veer Kunwar Singh University

    1st Mar 2020 to 1st Oct 2023

    Expertise

    - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems

    5/5

    Lingo

    Hindi and English

    Verbal

    5/5

    Written

    5/5

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