Results-driven IT Operations & Infrastructure Management professional with 5+ years of experience in end-to-end delivery, client engagement, and team leadership. Proven ability to interface with clients for quality assurance, issue resolution, and service delivery excellence. Skilled in architecture review, network infrastructure, incident management, and cross-functional team coordination. Adept at leading large field teams, managing vendors, and driving digital transformation initiatives across PAN India deployments. Currently pursuing MBA in Operations Management.
