Princy Chaurasiya
ID: CCE497963
Princy Chaurasiya
ID: CCE497963
- Chat support , Fab florrings India
- Delhi, India
Princy Chaurasiya
ID: CCE497963
- Chat support , Fab florrings India
About Princy Chaurasiya
Detail-oriented Chat Support Executive with hands-on experience in customer interaction, issue resolution, and service quality management. Adept at multitasking, CRM tools, and delivering prompt, professional support aligned with company standards.
Employment History
Fab florrings India Invite company
3rd Feb 2025 to 12th Aug 2025
Chat support
3rd Feb 2025 to 12th Aug 2025
Salary Package
Salary Hidden
Roles & Responsibility
Responsible for managing incoming customer inquiries and promptly directing them to the sales team to ensure timely responses. Act as the first point of contact for customers, effectively addressing concerns and defusing challenging or upset situations with professionalism and empathy. Collaborate with sales to facilitate seamless communication and enhance customer satisfaction, contributing to improved client relations and support efficiency.
Skills
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
- , Basic Computer Proficency MS tool
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
- Message Trace & Email Delivery Troubleshooting
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problelms
Verification Pending
Education
Bachelor of Commerce
Himalayan University
1st Jul 2022 to 15th Jan 2026 (Expected)
Video editor
Heights institute
8th Oct 2023 to 15th Jan 2025 (Expected)
Expertise
- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
5/5
