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Prerna Pramanik

Prerna Pramanik

ID: CCE311062

Prerna Pramanik

ID: CCE311062

  • India
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Prerna Pramanik

Prerna Pramanik

ID: CCE311062

    Sponser Title

    About Prerna Pramanik

    As a Global Service Desk Engineer I have delivered top-notch technical support to international customers across the US, UK, and Australia via phone, email, and chat — resolving hardware, software, and network issues with speed and precision. Trained new team members, created troubleshooting guides, and ensured outstanding customer satisfaction through prompt, professional service.

    Employment History

    2023
    title

    LTIMINDTREE

    12th Sep 2023 to Present

    L1 engineer

    12th Sep 2023 to Present

    Salary Package

    Salary Hidden

    Skills

    • - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
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    Verification Pending

    Sponser Title