Prerna Arora

Responsible for tracking and tracing drivers and trucks on routes, providing real-time updates to clients. Manage customs clearance for truck trailers and drivers crossing the Canada-USA border using Border Connect and Fleet Manager. Maintain accurate order entries and trip updates within Fleet Manager. Coordinate and track shipments, updating PODs and liaising with customers to ensure seamless communication. Proficient in using Ford Penske, GM Ryder, and Stellantis portals for shipment updates and driver custom clearance. Handle open board loads on Fleet Manager, addressing customer inquiries and resolving issues efficiently via email.

Responsible for tracking and tracing drivers and trucks on routes, providing real-time updates to clients. Manage customs clearance for truck trailers and drivers crossing the Canada-USA border using Border Connect and Fleet Manager. Maintain accurate order entries and trip updates within Fleet Manager. Coordinate and track shipments, updating PODs and liaising with customers to ensure seamless communication. Proficient in using Ford Penske, GM Ryder, and Stellantis portals for shipment updates and driver custom clearance. Handle open board loads on Fleet Manager, addressing customer inquiries and resolving issues efficiently via email.