Pratheek Poojary

Operation Associate – Documentation Responsible for managing and maintaining accurate legal documentation related to US-based traffic citation cases. Collaborate with customers to resolve issues efficiently, leveraging 1.9 years of experience in legal documentation support. Utilize strong communication skills gained through 2 years as a Customer Service Executive proficient in Salesforce and Zendesk to deliver exceptional email support. Ensure compliance with regulatory standards and streamline documentation processes to enhance operational effectiveness within the documentation department.