Prashik Nandeshwar

I am a results-driven IT Manager and Senior IT Specialist with over 9 years of experience in managing complex technical infrastructures and leading high-performing teams. I specialize in Microsoft 365 administration, Azure cloud services, and Windows Server environments, with a proven track record of optimizing system performance and enhancing operational efficiency. Throughout my career, I have successfully led large-scale projects, including a technical solution that reduced client wait times by 17% and increased satisfaction by 39%. My leadership extends to managing teams of up to 30 members and overseeing critical business operations for major clients like HDFC. I am dedicated to implementing robust cybersecurity measures, disaster recovery strategies, and seamless cloud migrations to support business growth. Core Expertise Infrastructure & Networking: Expertise in Active Directory (ADDS), DNS, Windows Failover Clustering, and firewall management. Cloud Operations: Proficient in Microsoft Exchange Online, Azure Entra ID, and M365 troubleshooting. Team Leadership: Experienced in coaching IT specialists, managing office hardware inventory, and directing day-to-day server maintenance. Technical Versatility: Skilled in web design (WordPress/SQL), virtualization (VMware), and database management (Oracle SQL).