Pramod Kumar

With over eight years of experience in the field of customer support, I've developed expert skills in process enhancement, team management, fraud investigation, and techniques of cross selling and upselling. I've had the privilege of working for renowned firms including Tech Mahindra, delivering quality support for Verizon Wireless and Klarna and at Microweb Solutions for T-Mobile. In addition, my stint at Adecco for Vodafone Idea Ltd expanded my ability to assist clients globally via various modes such as phone, chat, and email. Though my leadership skills are not documented, they have been instrumental in my professional journey thus far.