PRADIP KUMAR Gope

Responsible for executing KYC compliance and follow-up processes for current and savings accounts, including nominee verification and rent documentation. Manage and resolve unbilled account issues and coordinate with in-country teams for seamless operations. Conduct telecalling activities to promote digital banking awareness, perform checklist verifications, and support cross-selling initiatives. Generate leads through effective communication and maintain coordination with third-party vendors to enhance service delivery and customer satisfaction within the banking domain.