PB
Prachi Bhalla
ID: CCE865480
Prachi Bhalla
ID: CCE865480
- Punjab, India
PB
Prachi Bhalla
ID: CCE865480
About Prachi Bhalla
Customer-focused professional with 1+ years of experience in handling customer queries, solving complaints, and maintaining strong client relationships. Experienced in retail, B2B sales, and service sectors, with a strong ability to understand customer needs and provide the right solutions.
Employment History
2025
AT
AHUJA TRADERS
28th Jan 2025 to 28th Jan 2026
Sales associate
28th Jan 2025 to 28th Jan 2026
See MoreSalary Package
Salary Hidden
(Request Full profile to reveal)
Roles & Responsibility
Handled daily customer queries and guided them in choosing suitable cosmetic products. Explained product benefits, usage, shades, and skin-type suitability. Managed complaints, exchanges, and customer concerns politely. Built repeat customer relationships through friendly service and honest suggestions. Maintained product display, stock knowledge, and billing support. Promoted new arrivals, offers, and best-selling products to customers.
Skills
- Product Knowledge
- Time Management
- Effective Communication
- Active listening
Education
2026
12th PASSES
GOVERNMENT GIRLS SENIOR SECONDARY SCHOOL
1st Jan 2025 to 1st Jan 2026
2025
Basic Computer
Govt school Katra karam singh
27th Jun 2025 to 27th Sep 2025
Expertise
Time Management
5/5
Complaint resolution
4/5
Cash Handling
4/5
Team Collaboration
4/5
Problem Solving
4/5
Customer Retention
3/5
Customer Service & Support
2/5
Lingo
English
Verbal
2/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
Punjabi
Verbal
5/5
Written
5/5