Pooja Gaurav
ID: CCE736161
Pooja Gaurav
ID: CCE736161
- Customer support, Tech Mahindra Limited
- Uttar Pradesh, India
Pooja Gaurav
ID: CCE736161
- Customer support, Tech Mahindra Limited
About Pooja Gaurav
With experience in the BPO UBI process, I am dedicated to delivering excellent customer support. I pride myself on my strong work ethic and commitment to providing effective solutions, ensuring a positive experience for every client.
Employment History
Tech Mahindra LimitedInvite company
1st Sep 2025 to Present
Customer support
1st Sep 2025 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Responsible for addressing customer inquiries and delivering effective solutions to ensure complete satisfaction. Build and maintain strong relationships with customers by understanding their needs and resolving issues promptly. Collaborate with internal teams to facilitate problem resolution, enhance customer experience, and contribute to overall client retention and loyalty. Demonstrate excellent communication skills and a proactive approach to support continuous improvement in service quality.
Skills
- self-motivated
- Responsible
- 4G/5G Knowledge
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
Verification Pending
