Piyush Maheshwari

I am writing to express my interest in a suitable role within your organization aligned with Customer Experience, Online Reputation Management, or E-commerce operations. With nearly 10 years of experience managing brand reputation, customer engagement, and digital platforms, I bring a strong blend of analytical thinking, communication, and problem-solving skills. Currently working as an E-commerce Analyst at Groupe SEB India, I manage brand presence across major platforms such as Amazon, Flipkart, Myntra, and Instamart, while actively collaborating with marketing teams to drive product visibility and engagement. Prior to this, at boAt (Imagine Marketing India Pvt Ltd), I played a key role in strengthening brand reputation by handling high-volume customer feedback, mitigating negative sentiment, and executing impactful social media campaigns. Throughout my career, I have consistently demonstrated the ability to handle escalations, improve customer satisfaction, and protect brand image in fast-paced environments. My expertise with tools such as Sprinklr, Hootsuite, Locobuzz, and Freshdesk enables me to deliver efficient and data-driven solutions. I am particularly drawn to opportunities where I can contribute to enhancing customer experience and driving brand growth. I am confident that my experience and proactive approach will add value to your team. I would welcome the opportunity to discuss how my background aligns with your requirements. Thank you for your time and consideration.