PJ
Piyush Jha
ID: CCE962637
Piyush Jha
ID: CCE962637
PJ
Piyush Jha
ID: CCE962637
About Piyush Jha
Motivated and enthusiastic undergraduate with strong communication and interpersonal skills, seeking an entry-level role in customer service. Eager to contribute to organizational growth by building customer relationships, achieving sales targets, and continuously learning and developing in the field of customer service
Employment History
2025
TG
Teleperformance Global Business Pvt. Ltd.
4th Feb 2025 to 31st Jul 2025
Customer support
4th Feb 2025 to 31st Jul 2025
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Handled inbound and outbound calls, addressing customer queries with professionalism and empathy. Resolved issues efficiently, ensuring high customer satisfaction scores (CSAT). Maintained accurate records of customer interactions using CRM software. Assisted in meeting team targets, including Average Handling Time (AHT) and First Call Resolution (FCR). Collaborated with team leaders to identify process improvements for better service delivery.
2025
TG
Teleperformance Global Business Pvt. Ltd.
4th Feb 2025 to 31st Jul 2025
Customer support
4th Feb 2025 to 31st Jul 2025
See MoreSalary Package
Salary Hidden
Roles & Responsibility
Handled inbound and outbound calls, addressing customer queries with professionalism and empathy. Resolved issues efficiently, ensuring high customer satisfaction scores (CSAT). Maintained accurate records of customer interactions using CRM software. Assisted in meeting team targets, including Average Handling Time (AHT) and First Call Resolution (FCR). Collaborated with team leaders to identify process improvements for better service delivery.
Education
2022
Higher Secondary
(Highest)National Institute For Open Schooling
1st Apr 2021 to 30th Apr 2022
