Piyush Jha
ID: CCE962637
Piyush Jha
ID: CCE962637
- West Bengal, India
Piyush Jha
ID: CCE962637

About Piyush Jha
Motivated and enthusiastic undergraduate with strong communication and interpersonal skills, seeking an entry-level role in customer service. Eager to contribute to organizational growth by building customer relationships, achieving sales targets, and continuously learning and developing in the field of customer service
Employment History
Teleperformance Global Business Pvt. Ltd.Invite company
4th Feb 2025 to 31st Jul 2025
Customer support
4th Feb 2025 to 31st Jul 2025
Salary Package
Salary Hidden
Roles & Responsibility
Handled inbound and outbound calls, addressing customer queries with professionalism and empathy. Resolved issues efficiently, ensuring high customer satisfaction scores (CSAT). Maintained accurate records of customer interactions using CRM software. Assisted in meeting team targets, including Average Handling Time (AHT) and First Call Resolution (FCR). Collaborated with team leaders to identify process improvements for better service delivery.
Verification Pending
Teleperformance Global Business Pvt. Ltd.Invite company
4th Feb 2025 to 31st Jul 2025
Customer support
4th Feb 2025 to 31st Jul 2025
Salary Package
Salary Hidden
Roles & Responsibility
Handled inbound and outbound calls, addressing customer queries with professionalism and empathy. Resolved issues efficiently, ensuring high customer satisfaction scores (CSAT). Maintained accurate records of customer interactions using CRM software. Assisted in meeting team targets, including Average Handling Time (AHT) and First Call Resolution (FCR). Collaborated with team leaders to identify process improvements for better service delivery.
Verification Pending
Education
Higher Secondary
(Highest)National Institute For Open Schooling
1st Apr 2021 to 30th Apr 2022
