Patel Ruchita

Provided timely technical support to users, enhancing overall satisfaction. Make invoice, purchase, payment and payment receive entry. Stock management.

In the role of Data Entry Operator at Kapu Gems, enter data into computer systems and databases, and ensure that the data is accurate and organized.

In the role of Help Desk at Capri Hospitality Services Pvt Ltd, responsibilities include providing technical support and assistance to clients and staff. This position demands strong problem-solving skills to effectively address inquiries and resolve issues efficiently. Collaboration with various departments is essential to ensure that all service requests are handled promptly and accurately. Provided timely technical support to users, enhancing overall satisfaction. Effectively resolved issues by utilizing strong analytical and troubleshooting skills. Collaborated with team members to improve service response times. Maintained detailed records of inquiries and resolutions to streamline operations.