Pasala Satya

Sales Trainer – Sales Department Led end-to-end recruitment for Business Development Associates, ensuring top talent acquisition. Designed and implemented comprehensive sales training programs encompassing cold calling, pitch refinement, product knowledge, and objection handling. Mentored new hires through real-time roleplays and live call evaluations to enhance sales efficiency and communication. Developed tailored sales scripts and training modules aligned with diverse buyer personas, boosting call conversion rates. Delivered ongoing performance feedback and coaching to drive individual KPIs and team effectiveness. Partnered with senior management to align training initiatives with business objectives and customer acquisition targets.

Senior Associate, Operations Managed operations for 400+ students across 4 cohorts, ensuring seamless end-to-end learning experiences and achieving 70%+ Net Promoter Score through proactive issue resolution and learner engagement. Efficiently handled high-volume support queries, enhancing participant satisfaction with rapid response times. Oversaw mentor invoicing process with 100% accuracy and timely payments. Utilized advanced Excel and Google Sheets functions for data tracking, cohort analysis, and reporting. Collaborated with cross-functional teams to optimize program quality and learner outcomes. Expertise in LMS management (Moodle, Learner360) and process automation to drive operational efficiency.

Senior Associate – Operations Led resolution of high-volume student support tickets with a strong focus on client advocacy, enhancing learner satisfaction and engagement. Served as the primary liaison for 250+ Web Development and Digital Marketing students, gathering actionable feedback to drive continuous program improvement. Monitored attendance and performance data to identify gaps, enabling timely, personalized interventions. Prepared detailed performance reports to inform strategic decisions across teams. Streamlined operational workflows and backend processes, ensuring efficient course delivery, proactive issue resolution, and sustained student retention.

Business Development Associate – Sales Responsible for managing and nurturing leads through LeadSquared CRM, conducting 8–10 product demos weekly to drive B2C sales. Delivered compelling sales presentations to parents and students, effectively communicating the value of K–12 educational products and converting prospects into customers. Consistently achieved weekly sales targets by applying strong communication skills, in-depth product knowledge, and consultative selling techniques to foster customer engagement and revenue growth.

Assistant Manager – Sales & Marketing Drive strategic partnerships with private and government entities to enhance business growth and regional presence. Secure and manage advertising contracts, boosting market penetration in Andhra Pradesh and Telangana. Develop and execute targeted marketing campaigns to elevate brand visibility and revenue. Collaborate with PR and media partners to deliver multi-channel advertising strategies. Oversee end-to-end marketing operations, including planning, execution, and performance analysis across key regional markets.

Business Development Executive – Sales Spearheaded lead generation and crafted targeted outdoor advertising campaigns aligned with client goals and brand strategies. Managed full-cycle client engagement with key accounts such as Muthoot Fincorp and Tatva International School, overseeing deal closure, campaign planning, and execution. Led cross-functional teams to deliver multiple advertising projects on time while maintaining quality and client satisfaction. Coordinated with vendors, directed creative development, and monitored campaign performance to drive successful outcomes and business growth.