Partha Das

Roles & Responsibilities Manage day-to-day workshop operations and ensure smooth workflow Supervise mechanics, technicians, helpers, and support staff Allocate jobs based on technician skill and workload Ensure timely service, repair, and delivery of customer vehicles Maintain high service quality and customer satisfaction Diagnose complex mechanical and electrical issues when required Ensure adherence to safety standards and company policies Handle customer complaints and provide technical explanations Maintain service records, job cards, and billing accuracy Monitor spare parts inventory and place orders when required Coordinate with spare parts suppliers and vendors Control workshop costs, wastage, and productivity Train a