Parishmita Neog

-Managed end-to-end AR operations covering billing, invoicing and collections and cash application. -Processed 700–1,000 invoices per month, ensuring timely and accurate billing. -Preparing and reviewing AR aging reports and followed up on overdue balances, contributing to DSO reduction of 8–12 days. -Applied cash receipts and wire payments with 99% posting accuracy based on customer remittance receipts/cheques. -Conducted collections follow-ups via email and calls, negotiating payment plans and reducing overdue balances by 15–20%. -Resolved billing discrepancies and invoice disputes within SLA timelines, improving customer satisfaction. -Maintained audit-ready AR documentation and supported month-end close activities.

-Managed end-to-end billing operations for subscription and reseller customers, generating 500+ invoices monthly. -Executed manual billing (CPQ & non-CPQ RMA), ensuring compliance with contract terms, pricing, and usage data. -Reviewed self-reported usage and processed de-bookings for cancellations and bad debt, safeguarding revenue accuracy. -Improved cash and credit application accuracy by 20–25%, consistently meeting SLA requirements. -Resolved billing escalations and disputes, reducing rework and invoice cycle time. -Developed Power BI dashboards to track outstanding invoices, billing accuracy, and AR aging.

Prepared and mailed invoices to customers, processed payments and documented account updates. Reviewed accounts on monthly basis to assess aging and pursue collection of funds. Maintained account accuracy by reviewing and reconciling checksmonthly. Tracked financial progress by creating quarterly and yearly report. Handled day-to-day billing and invoicing processes to maintain accurate case flow. Handled client correspondence and inquiries with efficiency and professionalism. In Immigration Process-Collected, arranged and input information into database system. Generated daily, weekly and monthly reports for billing department. Monitored outstanding invoices and performed collections duties. Additionally, I was a part of collection team as sharable work to help the team achieve the target.