Paras Jain

OperationsTeam Lead with 6.6+ years of experience in Customer Service, Sales, and BFSI CIBIL processes. Skilled in managing large teams (up to 45 members), optimizing performance, and achieving business targets. Proven expertise in escalation management, process improvement, and data-driven decision-making to enhance efficiency and compliance. Recognized for consistently exceeding targets, reducing shrinkage, and receiving top management appreciation in MBR & QBR. Seeking a leadership role to drive operational excellence and team success.