Pallabi Manna

Managing admission, discharge, emergency, ambulance. Managing patient grievance. OPD credit control. OPD & IPD doctors coordination. Managing OPD, health check-ups, investigations. Managing report delivery system. Managing OT coordination. Internal marketing, coordination with TPA. Having formal and informal counselling with employees. Preparing different MIS reports. Managing day to day operational problem. Ability to maintain smooth and cordial relations with the customer. Doctors payment monitoring. Updating feedback through internal marketing system to satisfy the patient.

Managed various operational tasks and communication duties as a junior executive and telephone operator.