Omkar Awate

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Assisted senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Partnered with co-managers to promote engaged & empowering work culture. Strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Experienced with 2000+ employee driven accounts and build best business development opportunities with Clients. Brought up many leaders along with by running development programs. Currently running project with 200+ HC across Voice/Chat/Mail channels.