Nitish Kumar Bhardwaj

My role at this company involves B2B and B2C responsibilities, where I connect with appointed DSAs/CKS via phone calls to promote our partnerships with Bank karo, Amazon, Flipkart store, Myntra, and CKS store, and motivate them to increase their earnings by leveraging these partnerships effectively. Generating revenue, lead conversion, chat support, team management, CRM management, client onboarding, and DSA training. Provide top-notch customer service, expertly troubleshooting and resolving technical issues, promptly addressing and resolving customer complaints, and consistently ensuring a positive and memorable experience for our valued customers. Brief senior management on customer trends and partner to develop and execute strategic initiatives.

My job role was for this company is B2B Sales where I have to call the leads and tell them about Amazon easy store franchise and convince them to take it, Provide Training, Customer Support, Chat Support, Manage existing store Generate Revenue, Customer Support, Team management, Store onboarding. Communicated directly with customers and partners to build strong business networks and relationships. Leveraged CRM database to manage customer data, log calls and other activities.