NS
Nirmal Sharma
ID: CCE094212
Nirmal Sharma
ID: CCE094212
- Business agency manager, Care health insurance
- Jammu and Kashmir, India
About Nirmal Sharma
Operations and relationship management professional with experience in banking and insurance sectors. Skilled in customer onboarding, documentation management, CRM handling, operational coordination, stakeholder communication, and customer service excellence. Adept at streamlining workflows, maintaining high operational accuracy, and supporting fast-paced business environments.

Employment History
2025
CH
Care health insurance
7th Jul 2025 to Present
Business agency manager
7th Jul 2025 to Present
See MoreSalary Package
Salary Hidden
(Request Full profile to reveal)
Skills
- Project Management
- Team Leadership
- Client Relationship Management
- Financial Acumen
- Digital Marketing Tools
2024
IB
INDUSIND BANK LTD
1st Feb 2024 to 1st May 2025
Assistant service manager
1st Feb 2024 to 1st May 2025
See MoreSalary Package
Salary Hidden
(Request Full profile to reveal)
Roles & Responsibility
Optimized operational workflows to improve service coordination. Verified documentation and ensured adherence to banking compliance standards. Coordinated with departments to expedite service request processing. Maintained reports and operational records using Excel and banking systems.
Skills
- Conflict Resolution
- Project Management
- Time Management
- communication skills
- Customer Relationship Management
- Microsoft Office Suite
2022
YB
Yes Bank Ltd
1st Jul 2022 to 1st Jan 2024
Sales officer
1st Jul 2022 to 1st Jan 2024
See MoreSalary Package
Salary Hidden
(Request Full profile to reveal)
Roles & Responsibility
Managed customer interactions and account-related documentation. Collaborated with internal teams for service delivery and product cross-selling. Updated CRM systems regularly to maintain operational accuracy. Provided customized financial solutions while maintaining service quality standards.

Education
2020
M.Sc. Economics (5-Year Integrated Program)
Shri Mata Vaishno Devi University
1st Jan 2015 to 1st Jan 2020
Expertise
Client Relationship Management
5/5
Custom Handling
5/5
Workflow Management
4/5
CRM Systems
4/5
Microsoft Excel
4/5
Google Sheets
4/5
Transaction Coordination
4/5
Data Entry
4/5
Operational support
4/5
Documentation Management
3/5
Lingo
Dogri
Verbal
5/5
Written
5/5
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5