Responsible for overseeing both onshore and offshore teams to ensure seamless collaboration and efficient workflow. Drive day-to-day operations by coordinating resources, managing project timelines, and addressing operational challenges. Facilitate communication between cross-functional teams to maintain alignment with organizational goals. Implement process improvements to enhance productivity and quality. Monitor performance metrics and provide leadership to foster a high-performing, motivated workforce. Ensure compliance with company policies and industry standards while supporting continuous growth and operational excellence.