NC
niraj choudhary
ID: CCE371093
niraj choudhary
ID: CCE371093
- Bussiness development manager, Kotak life Insurance
NC
niraj choudhary
ID: CCE371093
- Bussiness development manager, Kotak life Insurance

Employment History
2025
KL
Kotak life Insurance
5th Mar 2025 to 1st Jul 2025
2023
AB
Aditya Birla sun life Insurance
6th Nov 2023 to 12th Feb 2025
Bussiness development manager
6th Nov 2023 to 12th Feb 2025
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Salary Hidden
Roles & Responsibility
• Led a team to achieve 120% of sales targets through strategic planning and market analysis.
• Optimized query resolution processes, improving First Contact Resolution (FCR) rates by 30%.
• Conducted market research that identified new opportunities, increasing client acquisition by 25%.
• Managed client relationships, enhancing customer satisfaction scores by 15% through effective communication.
• Forecasted sales trends accurately, contributing to a 20% increase in revenue over two fiscal years.
Skills
- Strategic Planning
- Effective Communication
- Banking sector
- Sales forecasting
- Market Research and Analysis
- Query Resolution & First Contact Resolution (FCR)
- Problem-Solving skills
2021
RB
RBL bank Limited
13th Dec 2021 to 30th Oct 2023
Relationship manager
13th Dec 2021 to 30th Oct 2023
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Roles & Responsibility
I can handle team and believe in team building and supprting each other to achieve together.I work in training and development of my team members and help them to succeed there task easy and conveniently.
Skills
- Banking sector
- Query Resolution & First Contact Resolution (FCR)
- inbound calls and outbound calls
- Basic MS Office
- Networking and relationship building
- Empathy and active listening
- Sales forecasting techniques
- Customer segmentation strategies
