Results-driven Senior Operations Leader with over 8.5 years of experience directing end-to-end logistics, line haul networks, and freight forwarding operations for top-tier e-commerce and logistics organizations. Proven track record of optimizing network workflows, scaling cross-functional teams, and implementing data-driven strategies that reduce operational costs while consistently surpassing SLA targets. Adept at managing client relations, navigating complex customs regulations, and fostering a culture of continuous process improvement.