Results-driven Remote Operations Executive with 3+ years of hands-on experience managing logistics workflows for Australian freight operations from India. Reduced delivery failure rates by up to 20%, maintained 95%+ SLA compliance, and built scalable reporting systems that cut manual tracking time significantly. Fluent in the full freight operations lifecycle — last-mile coordination, DIFOT reporting, CRM hygiene, driver payments, and escalation resolution. Known for operating independently across time zones with zero hand-holding.
