Detail-oriented and performance-driven Operations Officer with a strong background in client service, and cross-regional coordination. Proven success in leading operational transitions, launching new units, and managing high-value government contracts. Known for driving efficiency, compliance, and high-quality service in high-pressure environments.
Responsible for managing customer inquiries by providing accurate information and resolving issues efficiently. Assisted in documentation processes to ensure accuracy and compliance. Supported various operational tasks to streamline workflows and enhance service delivery. Demonstrated strong problem-solving skills and effective communication to maintain customer satisfaction and contribute to smooth departmental functions.