Navneet Kumar

*Managed client accounts, billing coordination, and revenue tracking and Executed marketing strategies to optimise delivery and ensure smooth operations including Events & Marketing. * Supported marketing and business teams in executing campaigns and tracking performance metrics. * Assisted in process optimization to enhance operational efficiency and campaign effectiveness. * Enhanced brand visibility and client satisfaction through innovative strategic initiatives and operational enhancements.

➢ Oversaw operations for multiple food & beverage franchise brands including Kathi Nation, La Trio Pizza, and Shawarma Hut. ➢ Managed end-to-end restaurant operations: pre-launch setup, customized menu development, vendor coordination, and daily performance tracking. ➢ Led Swiggy & Zomato onboarding, ensuring smooth integration and efficient order management. ➢ Supervised digital marketing, social media management, and print/electronic media campaigns. ➢ Planned and executed ATL/BTL activities to boost brand visibility. ➢ Handled manpower hiring, training, and performance management across all franchise locations.

* Coordinated with cross-functional teams (sales, marketing, operations) to ensure smooth execution of initiatives * Facilitated financial operations for clients including Titan, Hyundai, Radio Mirchi, Red FM, and HDFC Bank to ensure seamless execution of services. * Managed & Lead customer data by ATL/BTL Activity and assisted in lead tracking, ensuring accuracy and timely follow-ups. * Managed customer data and assisted in lead tracking, ensuring accuracy and timely follow-ups.