Navin SHARMA

Results-driven Customer Operations professional with 10+ years of experience across customer support, transaction processing, technical troubleshooting, and team leadership. Proven track record in delivering high-quality service for US and UK telecom clients, managing CRM systems (SAP), improving processes, and driving measurable efficiency gains. Adept at incident management, data-driven decision making, and stakeholder communication. Holds a BBA in Marketing. Actively seeking opportunities in Norway, Finland, Ireland, Sweden, or Germany and open to relocation with visa sponsorship.