Naman Sehgal

Collaborated with CEO & CSO to support strategic initiatives, contributing to data-driven decisions across operations and growth functions. • Gathered and translated business requirements into BRDs, FRDs, and user stories, improving clarity and reducing development rework. • Developed Power BI dashboards tracking member engagement and service KPIs, enabling stakeholders to identify trends and improve operational efficiency. • Worked cross-functionally with product and tech teams to implement feature enhancements and resolve system issues, improving user experience and data accuracy