Muskan Jain

Roles & Responsibility

Spearheaded headcount management for over 2,000 associates across multiple verticals.Acted as a strategic HR partner to business units, advising on workforce planning, employee engagement, and people issues. Collaborated with delivery heads and senior stakeholders to drive HR initiatives aligned with business priorities. Drove key HR processes including performance management, promotions, succession planning, and internal mobility. Coordinated and communicated employee feedback mechanisms such as pulse surveys. Partnered with Learning & Development to identify skill gaps and launch up-skilling initiatives. Facilitated cultural initiatives and change management activities to align teams with organizational values.Led on-boarding, off-boarding, and renewal processes, for contingent workers.