MUSKAAN
ID: CCE461001
MUSKAAN
ID: CCE461001
- Senior operation executive, Virtualxcel solution private limited
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MUSKAAN
ID: CCE461001
- Senior operation executive, Virtualxcel solution private limited
About MUSKAAN
With a strong foundation in communication, I have successfully held diverse roles ranging from executive to management positions. My experience spans across various projects and company operations, where I've applied effective leadership and interpersonal skills to drive results. This background equips me with the ability to manage teams, streamline processes, and contribute meaningfully to organizational growth.
Employment History
Virtualxcel solution private limitedInvite company
25th Nov 2024 to Present
Senior operation executive
25th Nov 2024 to Present
Salary Package
Salary Hidden
Roles & Responsibility
Senior Operation Executive – Operations and Management Responsible for overseeing post-sale management to ensure seamless delivery of virtual office services across PAN India. Drive efficient process coordination, client onboarding, and service fulfillment to enhance customer satisfaction. Collaborate with cross-functional teams to streamline operations, resolve issues promptly, and optimize workflow. Monitor performance metrics and implement improvements to maintain high service standards. Act as a key liaison between clients and internal departments to facilitate smooth registration and ongoing support, ensuring a hassle-free experience for clients nationwide.
Skills
- • Ability to work independently and as part of a team, delivering projects on time with a focus on performance and scalability.
- - Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
- • B2B Sales & International Business Development
- • Key Account Management & Customer Retention
- • Cross-Functional Team Leadership
Verification Pending
Education
MCA
(Highest)Indira Gandhi National Open University
10th Aug 2022 to 31st May 2026 (Expected)
Expertise
Long-term Customer Relationships
5/5
Corporate Communications
5/5
Query handling
5/5
Team Collaboration
5/5
Operations Management
5/5
Vendor Management
5/5
Lingo
English
Verbal
5/5
Written
5/5
Hindi
Verbal
5/5
Written
5/5
Urdu
Verbal
4/5
Written
4/5
