Customer care executive skilled in telecalling and client relationship management. Experienced in handling various customer situations with effective problem-solving abilities. Knowledgeable in smarter communication techniques to enhance customer interactions and satisfaction. Committed to delivering quality service and fostering positive client connections.
• Handled customer inquiries through various communication channels.
• Resolved conflicts and addressed customer complaints effectively.
• Utilized CRM software to track customer interactions and information.
• Provided empathetic support to customers experiencing issues.
• Managed time efficiently to prioritize customer needs and tasks.
Skills
Conflict Resolution
Time Management
Effective Communication
Empathy
CRM Software Proficiency
Education
2026
B .A GENERAL
(Highest)
B D College
15th Feb 2023 to 6th May 2026
Expertise
Excellent Ability to recognize the need of the customers
