With 9 years of experience in the banking sector, I currently serve as a Service and Operations Manager at Kotak Mahindra Bank Limited. In this role, I oversee daily operations and ensure efficient service delivery, driving process improvements and enhancing customer satisfaction. My expertise lies in managing operational workflows, coordinating cross-functional teams, and implementing strategies that align with organizational goals. Committed to operational excellence, I leverage my industry knowledge to contribute effectively to Kotak Mahindra Bank’s success.
