Customer-focused Hospitality & Retail professional with 2+ years of experience in café and restaurant operations, coffee knowledge, F&B service, cash handling, inventory management, and POS billing systems. Currently at Café Coffee Day, Bengali Market, New Delhi — preparing espresso-based beverages, managing store operations, and delivering exceptional guest experiences daily. Skilled in upselling, FSSAI food safety compliance, and team coordination. Seeking a growth-oriented role in hospitality, retail, or customer service.