Overall 6+ years of experience with 2 years of experience supervising teams, driving sales performance, improving operational processes, and mentoring high-performing reps. Proven ability to lead 12-member teams, conduct coaching sessions, manage escalations, track KPIs, and deliver strong business outcomes. Consistently exceeds revenue targets (110–135%), improves team productivity (17%), and enhances customer satisfaction (92%+). Strong ownership mindset with expertise in stakeholder management, quality assurance, and workflow optimization.
- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
