coustomer support, WNS Global Services Private Ltd
About Mohit Kumar
Experienced in smarter work solutions and team management, with a strong focus on effective account handling. Skilled in maintaining high accuracy and demonstrating good typing speed. Known for excellent communication abilities and building positive relationships with others. Committed to fostering collaboration and delivering efficient solutions within team environments.
• Handled customer inquiries and provided timely support.
• Resolved conflicts and addressed customer complaints effectively.
• Communicated product information and service details to customers.
• Utilized technical tools to assist customers with their issues.
• Demonstrated empathy while interacting with customers to understand their needs.
Skills
Conflict Resolution
Effective Communication
Empathy
Technical Proficiency
Expertise
Strong accuracy with good typing speed
4/5
Excellent communication & relationship with others
