Mohit Bellwani

Roles & Responsibility

Senior Application Support Engineer in the Application Support department responsible for enhancing reporting automation by developing Python scripts integrating MongoDB and Netcore Email API, increasing reporting efficiency by 50%. Engineered a custom Razorpay payment link generator via Google AppScript, accelerating development for new products by 40%. Achieved a 20% reduction in incident resolution time (MTTR from 8 to 6 hours) through detailed pod-level analysis using Kubernetes and production server tools. Collaborated with vendors to implement policy changes, boosting user adoption and satisfaction. Provided L1 and L2 support for LOS systems, ensuring prompt issue resolution and system stability.