Mohd Saif
ID: CCE062030
Mohd Saif
ID: CCE062030
- Operation analyst, First advantage global
- Uttar Pradesh, India
Mohd Saif
ID: CCE062030
- Operation analyst, First advantage global
About Mohd Saif
I am a customer-focused professional with experience in handling customer queries, resolving issues, and maintaining service quality. I have good communication skills, patience, and problem-solving ability. I am comfortable working with KPIs and targets and always aim to provide a positive customer experience.
Employment History
First advantage global Invite company
16th May 2024 to 19th May 2025
Operation analyst
16th May 2024 to 19th May 2025
Salary Package
Salary Hidden
Roles & Responsibility
Responsible for handling customer interactions, resolving queries efficiently, maintaining accurate records in CRM systems, meeting performance KPIs, and ensuring compliance with company policies. Experienced in customer support operations and background verification processes, with strong communication, problem-solving skills, and attention to detail.
Skills
- CRM
- Oracle
- excell
Verification Pending
Education
(10+2) science math
Sk sh school bhikampur aligarh
3rd Apr 2013 to 3rd Jun 2014 (Expected)
Expertise
- Excellent oral & written communication skills. - High degree of proficiency in basic computer applications (i.e. Windows, Word, Excel, Outlook, etc.) - Ability to learn and adapt to multiple internal applications & tools. - Strong analytical and independent problem-solving skills. - Team Player - Able to clearly communicate network issues and the status of efforts to resolve problems
4/5
