Mohd Saad Jaleel

Operations customer expert

As a Financial Advisor collaborated with US clients to guide them toward financial freedom. My role involves enrolling clients in debt relief programs such as debt validation and consolidation to help eliminate their debt. Additionally, assist in enrolling clients in affordable final expense insurance plans to cover end-of-life costs. Provide expert guidance, tailor solutions to individual needs, and ensure client satisfaction through clear communication and professionalism. This position requires strong knowledge of financial products and a commitment to improving clients' financial well-being.

Customer Support Agent responsible for managing outbound calls to address and resolve customer inquiries related to orders. Provides timely solutions, ensures customer satisfaction, and efficiently handles service tickets to enhance the overall customer experience. Demonstrates strong communication skills and problem-solving abilities to effectively support and retain customers.