Mohammad Firdosh Alam

Roles & Responsibility

Store Manager – QSR Department Lead daily operations ensuring seamless store functionality, including P&L management, cash reconciliation, and stringent compliance with safety and hygiene standards. Oversee comprehensive inventory control via SAP, managing PR/PO, GRN, stock adjustments, and RTV processes. Analyze sales performance, devise strategic sales plans, and conduct team briefings to drive targets and recognize excellence. Enhance customer experience through proactive feedback monitoring and service improvements. Manage staffing through recruitment, training, scheduling, and performance evaluations, fostering a motivated and skilled team. Administer critical administrative tasks, optimized staff performance, and targeted promotions.